Client: PRIVATE
Monthly Budget: $500
Project Description:
This is a private company in the seacoast region of New Hampshire. We started working with their owner in 2015, providing SEO services on a no-contract basis as the owner was skeptical about getting into a long term contract with a company that she was unfamiliar with. She gave us 1 quarter to show improvement. By the end of the 3 month period, she saw excellent results and became our long term customer. As of 2019, she has remained our customer. Her business has continued growing, and she now owns 3 locations in the seacoast region.
SEO, SEM, and Website Design
Estimated Delivery Time: Ongoing
Project Issues to Address:
01
Improve search engine placement to reduce advertising expenses.
02
Build new website to integrate with proprietary software system.
03
Photograph facility and create Google Street View Virtual Tour
One of my fondest memories of the client was when I first had a meeting with her. It was obvious she understood how to market and run a business. She had received information about SEO from a few other companies, which was not accurate. I was concerned at the time because as a business owner, I really hate giving contradicting information, or suggesting a client could be wrong; especially considering her business knowledge and success. However, despite giving her different advice, and suggesting there was a better way of doing SEO, she still decided to give our company a chance to prove ourselves.
Company Goals
Improve Search Presence
We created a new website, social media pages, a virtual tour, and improved online reputation.
Offer Real-World Results
Increase in online traffic resulted in real results; improving revenue by over 32% compared to the previous period.
This is a Google Analytics chart starting in October, 2015, all the way up until June 7th, 2018. As demonstrated in the image, we offer consistant, long term results.
What Does Our Client Think About Us?
How did you first hear about Make it Active?
I was a member of the Dover Main Street and working at a booth at Apple Harvest, Brian introduced himself as new to town and explained what he did for work. I happened to be just building a new location and desperately needed help with my website and SEO.
What issues were you having prior to working with Make it Active?
I am good at Real Estate and starting businesses but I have no idea how to create a website and get my name out there on the internet. My website was done by another company, but was not generating leads as I had hoped so I had to rely solely on advertising to generate leads.
What was the primary reason you chose to work with our company?
Upon my first meeting with Brian I felt he was honest and knowledgeable about Google which I knew was going to be crucial to my business. He answered my questions, and explained that certain aspects of what I was being told about SEO were incorrect or outdated.
How has the quality of your website, search ranking, ROI, improved since working with us?
Our initial website, which was designed prior to working with Make it Active was not receiving leads, other than through online advertising. Initially, he worked with us for a few months as a trial. We noticed right away that our rank was improving dramatically, and were able to cut our advertising budget down. A year later, Make it Active designed a new website for us, and we continued seeing improvement in our search placement. I currently rank 1st when searching for my business in Dover, NH. Initially, It took several weeks like Brian explained it would, but it was worth the wait. Make it Active has saved me an enormous amount of money because if I do not rank at least in the top three spots on Google, I have to rely solely on advertising to make sure my business pops up. I have cut my budget with advertising by over 80%, saving me thousands of dollars.
How have we solved problems for your business?
Make it Active has managed my website and figured out how to integrate software that helps reduce overhead and ease staffing. They have taken photographs and created Google Tours for me. Brian has introduced me to products that I did not even know I needed but have tremendously helped my visibility on the internet.
How has your overall experience been since working with us?
Great, they are very responsive, I continually refer Make it Active to friends and business owners, I know they will service their accounts well. I have worked with companies in the past that just take the monthly fee. but do not put in the hours it takes to keep my site active and profitable. It is obvious that Make it Active works for their clients, and put in the hours that I am paying for.
What kind of success have you had related to working with us?
My website placement is the most important thing I can spend money on in my business and Make it Active has done a wonderful job at keeping us ranked 1st place, or near the top for each location.
What percentage has your business increased?
Since we were a start up, it is hard to give actual numbers as to how my business has increased, but my google placement is crucial. I value every customer as being worth $1,000 based on the average cost of acquisition. We have continued adding locations, and whenever I am in a rush to increase visibility, Make it Active does whatever we need to help make it happen.
How has the quality of your website improved since prior to working with us?
The design of my website was not an easy task with how we needed to integrate with our industry specific software. Make it Active worked directly with our tech support so I did not have to be bothered with it, and now has created a site that can with with our proprietary system so I can make money on nights and weekends when other companies are closed.
What are you most impressed with as it relates to our company and services?
I am not always the most patient person, when I have an ideal I usually act on it right away. When I have asked Make It Active for adjustments to my website, I get a response very quickly. Often times Brian will tell me the reasons why what I want may not be a good idea and give me the reasons why, though he always follows through with my requests. We have always been able to work together to figure out a solution to what I am trying to accomplish.
How will you use our services in the future?
We are expanding and building additional locations, I plan on Make it Active being there to help with start up and building our business the way we did the first two locations.
Is there anything else you would like to add?
SEO and website design is time consuming, Brian worked many hours at a very reasonable price, much better than some of the quotes I had received. I would absolutely recommend Make it Active to be your full service company for marketing your business, he as done an amazing job with mine.
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